INSIGHTS

Insights

Notes on AI integration, backend engineering, and the practical realities of shipping systems that use language models.

All ai-agents small-business voice-agents

A person at a desk taking a phone call, representing the kind of call a small business handles every day.

September 9, 2026 · 5 MIN READ

Building AI Voice Agents for Restaurants and Auto Shops

What it actually takes to build a phone agent that books a real table or a real appointment correctly, for businesses that live or die by whether someone picks up the phone.